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STORE DIRECTORY

Decorations
Our selection of unique Halloween decorations.
Animated Props
Electric and air powered animated characters and Halloween props.
Stationary Props
Spooky non-moving Halloween characters and props.
Special Effects
Special effects including our own custom lightning simulator.
The Graveyard
A complete line of  high quality tombstones and monuments.
The Boneyard
Everything from full size skeletons to skulls and bones.
Spooky Specials

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Customer Service
Shipping Information
Our Return Policy
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RETURN POLICY

If you need to return an item, we will gladly exchange or refund your purchase price of the product as long as the following requirements are met:

REFUNDS

1.. No refunds will be made on products after October 31st. 2005 (Halloween).

2.. Products must be returned within 15 days from the date it was received by you.

3.. You notify us by email or call us (702) 740-4070 as soon as possible, explaining which item you want to return and why it needs to be returned. You will receive a "RMA" return number and the address where to ship the return to via email.

4.. The product must be in its original packaging and unused. The product is returned with a copy of the receipt enclosed in the box.

5.. Refunds do not include shipping charges and a 15% processing charge on returned items.

EXCHANGES

1.. Products being exchanged for the same item must be returned within 15 days from the date it was received by you.

2.. You notify us by email or call us (702) 740-4070 as soon as possible, explaining which item you want to return and why it needs to be returned. You will receive a "RMA" return number and the address where to ship the return to via email.

3.. The product is returned with a copy of the receipt enclosed in the box.

DAMAGED PRODUCTS

If you receive an item damaged during shipping notify the carrier that you need to file a claim, and then give us a call at (702) 740-4070 to let us know.

 

Please let us know if you have any further questions about our return policy. You can email us at hauntedenterprises@earthlink.net or call us at: (702) 740-4070.

 

© 2003 Halloween Connection. All rights reserved.